Questions
Frequently asked questions.
Can't find what you're looking for? Call or text 740-412-6383 and we'll help you out directly.
How do I schedule a pickup?
Online through our schedule page, or by calling/texting 740-412-6383 — whichever's easiest for you.
Where should I leave my laundry for pickup?
Simply leave it on your porch.
What if I'm not home for pickup or delivery?
No worries — no one needs to be home. Just leave your laundry on your porch and I'll take care of the rest.
Do I need to provide my own laundry bag?
Yes — please have your laundry ready for pickup in 13-gallon trash bags.
How much does laundry service cost?
$2.30 per pound for wash & fold, or a flat $35 for a standard 13-gallon bag if you're not sure how much you have.
Is there a minimum order?
Yes, there's a $70 minimum per order.
What areas do you service?
Pickup and delivery are free within 10 miles of Circleville. Between 10–15 miles, a $10 fee applies. We're not currently able to service addresses beyond 15 miles.
How long does it take to get my laundry back?
Typically 24–48 hours from pickup.
Can you treat stains, and are there items you can't accept?
Note any stains in the Special Instructions field when you schedule and I'll do my best to treat them, though full removal can't always be guaranteed. For safety and sanitation, I'm also unable to accept items with heavy smoke odor, excessive pet hair, biohazardous material, or bugs/infestations — full details are in the pickup terms linked from your confirmation email.
Can you accommodate detergent preferences or allergies?
Yes — when you schedule online, there's a Special Instructions field where you can note detergent preferences, allergies, or anything else we should know.
What payment methods do you accept?
Cash, PayPal, Venmo, Cash App, and Zelle.
How does the referral program work?
Refer a friend by having them enter your phone number when they schedule their first pickup. Once their order is complete, you'll get $10 off your next one.